For decades, hotels have tried to impress guests with the latest in technology. However, what they thought was groundbreaking technology for them was perceived as more of a way for hotels to squeeze more money out of guests.
Finally, with the advent of mobile technology, hotels finally seem to get it. Technological advances that are actually useful to guests are cropping up in hotels across the globe. Hopefully, that includes a hotel you stay at in your near future.
Mobile Hotel Check-in
You just came off an overnight flight. You haven’t brushed your teeth or bathed in over 24 hours. You stink. The last thing you want to do is actually talk to the clerk at your hotel.
Now, you don’t have to with mobile check-in technology. A few taps on your phone and you’re checked in.
Mobile Room Access
Uh, mobile hotel check-in is great, but how exactly do I get my room key if I don’t interact with a real person?
I’m glad you asked. Most hotels using a mobile hotel check-in also offer mobile room access. Stand in front of your door, tap your phone, and voila! The door unlocks.
But I don’t have mobile access when traveling in a different country. Does that mean I have to talk to a real person? Not at all.
Many hotels now have iPad-powered kiosks for guests to check-in, arrange wake-up calls, or even make hotel restaurant reservations.